Information About Services With Dr. Ashley
Schedule a Free 15-Minute Consultation
I offer a free 15-minute phone consultation to introduce myself, briefly gain an understanding of what you are aiming to address in therapy, and determine if we are a good fit based on your clinical needs and my expertise. This is an opportunity for you to ask questions and determine if I am a good fit for you. If we collaboratively agree to move forward, we will discuss and agree upon a fee as well as schedule an initial appointment.
Length & Frequency of Therapy Session
Therapy sessions are 50-minutes in length. In certain circumstances, we may meet for a longer period of time if collaboratively and clinically determined. This would occur at a prorated cost. In general, we will meet once per week or twice per week depending on need.
Fees & Method of Payment
My standard fee ranges between $325 and $350 per 50-minute session depending on the nature of service. We will discuss and agree upon the fee during the phone consultation. There are times when I have time-limited, low-fee availability for those who are an appropriate clinical fit to my specialties and are unable to afford my standard fee. If you believe I may be a good fit for you, I encourage you to schedule a phone consultation even if you believe my fee is above your current financial means and see if it is possible for us to work together at a lower fee. I am happy to place you on my low-fee waitlist and contact you when a spot is available with your consent.
I take payments via cash and credit card at this time. You have the right to receive a Good Faith Estimate.
Insurance Not Accepted, Superbill Available
I do not take insurance. I am able to provide you with a monthly superbill which you can submit to your insurance provider for “out-of-network” benefits. I encourage you to contact your insurance provider to determine if this form of reimbursement is possible for you.
Intake Process & Initial Session
After scheduling an initial appointment, you will receive an email from Simple Practice which will contain a link to your Client Portal. Upon clicking the link you will be taken to your virtual intake documents. This process generally takes 15-minutes to complete. You will be able to access all virtual sessions via the Client Portal.
The first session is considered an intake and assessment session. Generally, I will be asking you questions about your mental health and life history, looking into what is bringing you into therapy, and identifying specific goals for treatment. I aim to discuss with you what the course of treatment will look like. If unable to in the first session, we will discuss and collaboratively agree upon the course before proceeding with treatment when the assessment period is complete. I will also review the information covered in your intake documents to ensure you understand what you are agreeing to. This is a wonderful opportunity for you to ask me any questions about the intake documents and our treatment together. I will guide you through the process at your pace and ensure that the process is not overwhelming for you or your system.
The Office
1247 7th Street
Suite 202
Santa Monica, CA 90401
Detailed office information will be shared via email prior to the initial appointment. Should you be unable to locate the office or have further questions regarding accessibility, please contact me by email (ashleyconnerpsyd@gmail.com) or phone (323-902-7299) prior to the appointment.
Office Hours & Emergency Contact
In the case of psychiatric emergency, immediately call 911 or present yourself to your nearest emergency room. My contact information does not replace those of psychiatric emergency services.
I try my best to respond to contacts and inquiries within 24-hours during the week and within 48- to 72-hours over the weekend.
Telehealth (Online Sessions)
Telehealth session are completed over a HIPAA-compliant platform called Simple Practice. You can access your client portal for our scheduled telehealth sessions and to review documents.